XOOM Energy Reviews

: 9
89% Would buy here again

Most relevant positive review

  2024-04-01
Switched to renewable energy
I recently switched to renewable energy with this company and I have to say, I am really happy wi...Read on
D. Ondricka

Most relevant negative review

  2023-11-25
Switching energy provider
Switching to this company was a total disaster. The customer service reps were super rude and not...Read on
N. Rau

Review with most votes

  2023-01-12
XOOM Energy: Just okay
I have been a customer of XOOM Energy for a little over a year now, and overall, my experience wi...Read on
Magnolia Ondricka

Reviews (9)

  (7)

 (1)

  (0)

  (0)

  (1)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    XOOM Energy: Just okay

    I have been a customer of XOOM Energy for a little over a year now, and overall, my experience with the company has been decent. I switched to XOOM Energy from my previous energy provider because they offered a lower rate per kWh. The sign-up process was pretty straightforward and I didn't encounter any issues.

    One thing I appreciate about XOOM Energy is that they provide a variety of plan options to choose from, including fixed and variable rate plans. This allows me to choose a plan that best fits my needs and budget.

    One downside is that their customer service could be improved. I've had to call customer service a couple of times and on both occasions, I had to wait on hold for a while before speaking with a representative. Also, the representatives I spoke with seemed to be reading from a script and didn't seem genuinely interested in helping me.

    On the billing front, I haven't had any problems with XOOM Energy. My bills have been consistent and I haven't had any unexpected charges.

    Overall, I would say that XOOM Energy is a decent energy provider. They offer competitive rates and a variety of plan options, but their customer service could use some improvement.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Energy purchase for residential use.

    I had a great experience buying energy from XOOM Energy. The process to order was easy, and I could pick the energy plan that worked best for me. The customer service reps were really helpful and responsive whenever I had questions, which made me feel like they cared about me. The pricing options at XOOM Energy were fair, and I liked that I could choose between fixed-rate, variable-rate, and renewable energy plans. Getting my energy service was quick and stress-free, so I always had power and gas when I needed it. Overall, I'm happy with my experience and would recommend XOOM Energy to others who need energy services.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Energy plan purchase

    I just got a new energy plan from this company, and I have to say I was really impressed with all the different choices they had. Picking the right plan for my house was easy, and the customer service people knew their stuff and were very helpful with all my questions. I liked that I could choose between fixed-rate, variable-rate, and renewable energy options, so I could customize my plan to fit my needs. The whole process was smooth and quick, and it made me feel good about switching to this energy provider.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Energy plan purchase

    I just signed up for an energy plan with XOOM Energy, and I have to say, I'm really happy with how everything turned out. The customer service folks were super helpful in explaining all the different options and helping me pick the one that worked best for me. The ordering process was smooth and quick, and I liked how clear they were about the prices and terms. They got everything set up right away, and I'm definitely pleased with how it all went down.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Switched to renewable energy

    I recently switched to renewable energy with this company and I have to say, I am really happy with the decision. The customer service was outstanding, they made the whole process super easy for me. The pricing was fair, especially compared to other options I looked into, and they were really prompt and efficient with delivering the service. I would definitely suggest giving them a try if you're thinking about switching to renewable energy.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Quick and Easy Activation

    I switched over to XOOM Energy for my energy provider not too long ago and I have to say, the whole process was super quick and simple. I was able to easily get my new plan up and running online without any issues. The customer service team was really great too - they were always there to answer any questions or address any concerns I had. All in all, I'm pretty happy with how everything has gone so far.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Residential electricity plan

    I just signed up for a residential electricity plan with XOOM Energy, and I'm really happy with the service. It was super easy to pick a plan on their website, and the customer service team was really helpful with any questions I had. The prices they offer are competitive, and I like that I can choose between fixed-rate, variable-rate, and renewable energy plans. Overall, I'm satisfied with XOOM Energy's options and would suggest them to others.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Switched to this energy company

    I recently switched to a new energy company and I've been really pleased with the service. Signing up was a breeze, just filled out some info online and I was good to go! Customer service has been great whenever I needed help. The pricing is fair, not too expensive but not dirt cheap either. And the energy delivery has been consistent. All in all, I'm a happy customer!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Switching energy provider

    Switching to this company was a total disaster. The customer service reps were super rude and not helpful at all, making it impossible to get answers about my bill or account. It was like pulling teeth just to find someone who knew what they were talking about. Plus, the prices were way higher than other companies, so I ended up paying way too much for my energy. I definitely regretted making the switch and ended up going back to my old provider as soon as I could.


Others also viewed