All reviews of Coleman Adams
Review about: Especially Yours
First-time order, expedited shipping mishap, unapproved extra charge
I recently bought something from this company for the first time and chose to pay extra for faster shipping so I could get it before my trip. I called them twice to make sure it would arrive on time, but it didn't. I couldn't use the item during my trip. When I contacted customer service, they said they couldn't give me a refund for the extra shipping cost because it's their policy. I also found out that they charged me an extra $14.95 for a Platinum Rewards program I never signed up for. This whole situation really upset me and now I don't want to buy anything from them again.