All reviews of Matilda Kreiger

  • Review about: Cosplayshow

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Customized costume purchase

    I had a few problems with my order right off the bat. I asked for some customizations, but apparently, they couldn't do them because I missed the email notification. The medium size I ordered ended up being too tight and ripped when I tried it on. But, big shoutout to them for getting it shipped so quickly! It only took them 3 days to process and 2-3 days to ship. The customer service was awesome, they were really helpful and nice. They even offered to send me a bigger size (L) for free, just had to pay half of the expedited shipping fee. In my experience, it's best to order a size up to avoid any fitting problems. The quality was alright, made of 100% polyester fabric.